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Service Terms
Window Cleaning Magic LLC (hereafter referred to as “we” or “us”) accepts checks or credit cards for payment. Work is invoiced and payable either immediately after completion of the job or by mail/digital invoice. As a small business, prompt payment is very important to us.
Oral contracts are common in our industry. Once you accept an estimate—either orally or by email—your job will be scheduled.
Window Cleaning Magic LLC is fully licensed and insured for your peace of mind and protection. However, accidents can happen. In the event of unanticipated property damage or dissatisfaction with the agreed-upon work, we will do our utmost to reach a mutually agreeable resolution. We stand behind the quality of our work and always strive to maintain long-term relationships with happy, satisfied clients.
Please note that charges for our bookable services do not include deep cleaning.
Regular exterior cleanings are recommended to prolong the life of your windows. If your windows have not been cleaned in a long time, pre-existing scratches (often caused by a previous window cleaner or painter) may become more visible once dirt is removed. Furthermore, years of hard water buildup, pollution corrosion, or seal failure in thermal-pane windows can become apparent following an initial cleaning.
Occasionally, delicate or older windowpanes can break during cleaning. If that occurs, we will do our best to replace or repair the glass and glazing. If a replacement pane is too large for us to handle, we will coordinate with a professional window installation company. Once their estimate is received, we will promptly address any damage.
Over time, window screens can break down due to weather or general wear and tear. We do not take responsibility for screen damage resulting from pre-existing neglect or aging.
Thank you for choosing Window Cleaning Magic LLC. If you have any questions about these terms, or if you’d like more details about scheduling or payments, please feel free to contact us. We appreciate your cooperation and look forward to working with you.